Application process and service points
First
Pocket WiFi used in Thailand “MUAYTHAI WiFi”
By the No.1 Pocket WiFi service provider for overseas use in Thailand, “SAMURAI WiFi”
General customers (individuals)
For general customers, there is a 1,000 baht deposit for the device, which must be paid in advance before the product is shipped.
The refund of the deposit will be processed after we have received the Pocket WiFi back. The processing time depends on the deposit payment method as follows:
- In case of transfer payment: It takes 3-5 business days.
- In case of payment via credit card: It takes 20-30 business days.
Corporate clients (organizations)
Corporate clients can rent without any deposit in any case. Special! For corporate clients who register with Bangkok Samurai Co., Ltd., you can pay for the service after delivery. The payment period is within 14 days after the delivery date.
Application channel
- Apply yourself easily in 3 minutes. Apply now, click!
- Apply for service via Samurai WiFi’s Line Official, click!
- Apply via email: info@bs-mobile.jp
- Apply by phone: 02-491-0000
After successful registration, an officer will send a registration confirmation email to your email. In some cases, the automatic email may be stored in the junk or spam folder. Please check your junk or spam email box.
Payment channels
When paying via the website
credit card
*No additional fees
QR Code
Transfer via Mobile Banking
When paying at the SAMURAI WiFi booth on the 4th floor of Suvarnabhumi Airport or the Ruamrudee Head Office
credit card
*No additional fees
QR Code
Transfer via Mobile Banking
Options for Pick Up/Return
Delivered by messenger
Free shipping! By messenger in inner Bangkok area. See delivery area. Click.
Delivery time 10:00-18:00 (Customers whose delivery is made after 17:00)
*We cannot specify the delivery time.
Pick up at the airport - service point
| Channels and Location | Details | ||
|---|---|---|---|
| Pick up at the airport | |||
| Suvarnabhumi Airport (There are 2 service points) | 1) 4th floor (Departure) behind the check-in counter, row L. Contact number: 094-794-7722 Reception time: 3:00 p.m. - 11:00 p.m. Return time: Return at the Drop-Off box 24 hours a day.  2) AIRPORTELs booth, B floor (Airport Link), near SuperRich (orange). Contact number: 02-026-6927 Business hours: 24 hours 
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| Don Mueang Airport (Airportels) | AIRPORTELs booth on the 1st Floor, Gate 9, Domestic Passenger Terminal (Terminal 2) Business hours: 24 hours 
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| Chiangmai Airport (CNX) | AIRPORTELs booth on the 1st floor near Gate 7 (opposite Thailand Post).
Business hours: 06:00 - 23:59  |
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| Phuket Airport (HKT) | AIRPORTELs booth, International Terminal, 1st floor, Gate 2. Operating hours: 06:00 - 23:59  |
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| Pick-up at the service points in Bangkok. | |||
| Bangkok Samurai Office | Bangkok Samurai co.,ltd. (Head Office) 73/7 Soi Ruamrudee 2, Lumpini Subdistrict, Pathumwan District, Bangkok 10330 Business hours 09:00-18:00  |
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| Terminal 21 Asoke (Airportels) | AIRPORTELs booth on the 1st floor, Tokyo zone (way to the parking lot) Business hours: 11:00-22:00 
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| Central World (Airportels) | AIRPORTELs booth on the 1st floor, Groove zone, Hug Thai zone, next to Cha Tra Mue, Exit D Business hours: 11:00-22:00 
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| MBK Center (Airports) | AIRPORTELs booth on the 6th Floor, Zone B Business hours: 11:00-22:00 
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| Mixt Building, Chatuchak (Airportels) | AIRPORTELs booth on the 2nd floor, Zone B, Room No. 2055 Business hours: Mon-Thurs 10:00-20:00 hrs./ Fri-Sun 10:00-21:00 hrs. 
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| ICONSIAM | AIRPORTELs Booth on B2 Flr., Siam Takashimaya Zone. Business hours: 10:00-22:00 
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| Pick-up at the service point in Chiang Mai | |||
| Chiang Mai You You Travel Co., Ltd. | 104/8 Moo 2, Pa Daet Sub-district, Mueang Chiang Mai District, Chiang Mai 50100 Business hours: Mon.-Sat. 9:00-17:00  |
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| Pick-up at the service point in Pattaya | |||
| Terminal 21 Pattaya | AIRPORTELs booth, G floor, Paris Zone (next to EVEANDBOY). Business hours: 11:00 - 22:00  |
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Parcel delivery
The product will be shipped 3 days before the day of use (if the first day of use is the 4th, the product will be shipped on the 1st).
Free! Shipping fee when the service fee is 800 baht or more.
(If the service fee is less than 800 baht, there will be an additional delivery fee of 60 baht .)
Ask for more information
Available via LINE or by phone at 02-491-0000. Open 365 days a year.
Available via LINE or phone. Service available 365 days.
