Frequently asked questions
About Usage
Turn on the Pocket WiFi, wait a moment for the signal, then find the WiFi name and enter the password to connect.
Service fee / Package
1) Bank Transfer
You can transfer the payment to the following bank account.
After completing the payment, please send the receipt to info@bs-mobile.jp for service fee confirmation.
Account Name: Bangkok Samurai Co., Ltd.
Bank: Kasikorn Bank
Branch: Silom Complex
Account Number: 784-2-20221-8
2) Credit Card Payment
We accept VISA, Mastercard, and JCB cards.
*No additional fees.
For personal rentals, a deposit of 1,000 THB per device is required, which will be refunded upon the return of the device.
– For bank transfers, the deposit will be refunded within 5-7 days.
– For credit card payments, the deposit will be refunded to the card and may take up to 30 days for processing.
Device Pickup/Return
We offer the following delivery and return services:
- Pick-up and Return via Messenger must be arranged one day in advance, limited to the Inner Bangkok area.
- Pick-up and Return possible at Suvarnabhumi or Don Mueang Airport
- Pick-up and Return at our service points inside department stores
- For customers in other provinces, Pick-up and Return will be made via Parcel delivery
Application / Edit information
Alternatively, you can easily book it yourself on our website: Apply now in 3 minutes.
If you’d like to extend your usage, please contact our staff by phone (02-491-0000) or official Facebook account , and you can continue using the same device without any hassle.
Quotation / Invoice
Please contact our staff via phone (02-491-0000) or through our official Facebook account
Use on behalf of a company
For corporate entities in Thailand, no device deposit is required.
Please contact our staff by phone (02-491-0000) or through our official Facebook account .
Ask for more information
Available via LINE or by phone at 02-491-0000
Open 365 days a year
Available via LINE or phone
365 days a year
