Frequently asked questions
About usage
Service fee / Package
① Bank Transfer
You can make a transfer to the following bank account.
After completing the payment, please send the receipt toinfo@bs-mobile.jp to confirm the service fee.
Account Name: Bangkok Samurai Co., Ltd.
Bank: Kasikorn Bank
Branch: Silom Soi 1 (Siriluck House Building)
Account Number: 784-2-20221-8
② Credit Card Payment
We accept VISA, MASTER, and JCB cards.
*No additional fees.
For personal rentals, a deposit of 1,000 THB per device is required, which will be refunded upon return of the device.
– For bank transfers, the deposit will be refunded within 5-7 days.
– For credit card payments, the deposit will be refunded to the card and may take up to 30 days for processing.
Equipment Pickup/Return
We offer the following delivery and return services:
- Delivery and collection by messenger (motorcycle) one day in advance, limited to the Bangkok metropolitan area
- Pick-up and return possible at Suvarnabhumi or Don Mueang Airport
- Can be received and returned at our partner stores inside department stores
- For customers in other provinces, delivery and return will be made via EMS postal service
Application / Edit information
Alternatively, you can easily book it yourself on our website: Complete your booking in 3 minutes.
If you want to extend your usage, please contact our staff via phone (02-491-0000) or LINE (LINE ID: @bs-mobile), and you can continue using the same device without any hassle.
Quotation / Invoice
Please contact our staff via phone (02-491-0000) or through our official LINE account (LINE ID: @bs-mobile).
Use on behalf of a company
For corporate entities in Thailand, no device deposit is required.
Please contact our staff via phone (02-491-0000) or through our official LINE account (LINE ID: @bs-mobile).
Ask for more information
Available via LINE or by phone at 02-491-0000. Open 365 days a year.
Available via LINE or phone. Service available 365 days.
